• Address:

    F-305, BL-2C, Paramount Residency
    Nagaram, Rangareddi TG -500 083, India

  • Mail us:

    info@abscanalytics.com

  • Download Company Profile
Contact Center Management | Absc-Business-Consulting

SERVICES

Contact Center Management

KPI Improvement

Predictive NPS

Transaction based Net Promoter Score and Customer Satisfaction

Deigning & Integrating Measurement System

End to End Integrated Measurement System capturing all the inputs with correct weight

Resource Optimization

Our experience in BPO, banking, supply chain, logistic and education space have created a huge impact in businesses of Asia (India, Indonesia, Malaysia) and Africa (Nigeria, South Africa, Kenya, Ghana, Zambia, Zimbabwe).

Outbound sales Improvement using Predictive Approach

We are the first entity to integrate Lean Six Sigma with Data Science as a comprehensive training program to develop your resources to handle the predictive analytic market

Call Volume Forecasting

Call Volume, Sales, Attrition, Churn Rate, and Revenue for next one year can be forecast using high end algorithms to optimize your resources

Minimizing customer churn & Maximizing Retention

Descriptive, Predictive, Prescriptive analytics, Machine Learning and Artificial Intelligence are proven tools to change the perception

Average Handling Time

Every second in a business is revenue and customer satisfaction. Statistically correct base line saves millions of dollars every year

ABSC promises resource optimization with the highest accuracy. We are committed to start from Identification and end with Implementation.

ABSC does not provide a project end date before studying the existing gaps of your business. We believe in enabling sustainable processes which are graphically and statistically fit for your business.

Our experience in BPO, banking, supply chain, logistic and education space have created a huge impact in businesses of Asia (India, Indonesia, Malaysia) and Africa (Nigeria, South Africa, Kenya, Ghana, Zambia, Zimbabwe).
Convert the reactive approach of measurement system to a completely proactive approach using effective predictive and forecasting techniques.

We provide high quality services & innovative solutions for the realiable growth

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FREE CONSULTATION

ABSC believes in understanding the "As Is" or "Status Quo" of Business. We Conduct gap analysis at no cost using a sample data.

Business Excellence Consultancy

ABSC promises resource optimization with the highe...

Six Sigma and Data Science

Get integrated course of lean, six sigma and data science at an affordable price.

Contact Center Management

Contact center in form of BPO (Business Process Outsourcing)

Research and Survey

Right sampling and accurate analysis are the keys

OUR
PARTNERS